Charleston, S.C. – Frampton Construction Company, LLC, a regional full-service construction firm providing planning and design support, preconstruction, construction services, and sustainability services throughout the Carolinas, has been selected to transform an existing K-Mart facility in N. Charleston, S.C., into a modernized T-Mobile Call Center.

The project includes both an exterior shell conversion and interior tenant upfit for which McMillan Pazdan Smith and JPC Architecture will be the respective architects. T-Mobile’s call center will account for 127,000 square feet of the 170,000 square-foot building, with 41,000 square feet of leasable space remaining.

George Dewey, IV, president and CEO of Aston Properties, remarked, “The opportunity to bring T-Mobile’s largest customer care center in the U.S. to North Charleston and to partner with such a well-qualified, local contractor to assist us in doing the work, is a win-win for the community.”

The T-Mobile Call Center, which will house 1,200 employees, will feature a fitness center, a theater room, several boardrooms, a kitchen, and an outdoor patio and basketball court. Frampton Construction will also mill and pave the entire parking lot, update the landscape, and add new sidewalks around the building. Other exterior renovations include cutting 50 new windows into the existing concrete wall, constructing two new storefront entrances, and adding a new membrane roof.

“We are excited to hit the ground running on this project and look forward to working together with Aston Properties and the project architects to transform this facility into a state-of-the-art call center for T-Mobile,” said Chad Frampton, CEO of Frampton Construction

Construction on this project began in May of 2017 and is expected to be complete by December this year.

Frampton Construction is a regional full-service construction firm with financial strength and industry knowledge born of years of experience employing proven procedures. Frampton Construction offers planning and design support, preconstruction, construction services, and sustainability services. The dedicated team of professionals takes pride in building strong relationships with clients while providing the highest quality of service. They deliver executive leadership and personal oversight throughout the building process, while working diligently to exceed the expectations of every client. With offices in Charleston, S.C., and Charlotte, N.C., the company is positioned to manage projects in the Carolinas and beyond. For more information, please visit http://frampton.construction/ or call 843-572-2400.

By Tom Black

Acquiring new business in the construction industry is accomplished in many ways, especially in a strong economic development cycle. General contractors, construction managers and subcontractors should know their risk control limits and be efficient and confident in the pursuit of new business. The work acquisition process in construction has as many inherent risks—as does work execution. Following are two of the most common ways to gain new projects.

Negotiated Project Delivery

Being a negotiated contractor requires that the primary business owner or leader possess a certain talent and time (or ability to hire new business development staff) necessary for growing personal relationships via networking and more. This takes a willingness on the part of those in charge to basically pursue business relationships constantly. There is rarely a time when the designated new business team member is not in pursuit of new business.

In addition, being a true negotiated contractor requires a tremendous investment in preconstruction activities, staff and efforts before a project becomes a reality. There must be a commitment on the part of the contractor to provide “at-risk” added value preconstruction services to its customer, which are services that go beyond just estimating plans, specifications and reporting costs. Services that the negotiating contractor may provide include site analysis and comparisons, first cost versus life-cycle cost equipment studies and energy use examinations, just to name a few.

The obvious trade-off to the investment of time, talent and added general overhead expense is that the negotiating contractor has minimal or no direct competition for acquiring a new project. Also, the expectation is that the inherent project delivery risk is lessened by the fact that the contractor has had more time during the often lengthy preconstruction process to flesh out and quantify the high-risk factors. Whenever contractors can minimize risk, the opportunity to deliver on projected profits increases.

Competitive Hard Bid

History is on the side of the competitive hard bid contractor. Even prior to the industrial revolution, contracting companies were successful simply being the lowest cost provider of construction services. Some of the most efficient and accomplished contractors today obtain their work in the competitive bid arenas.

Successful contractors that earn new business by being the lowest cost bidder are typically firms that have years of experience and a highly productive core competency in their work discipline. Additionally, these contractors are strategic in their pursuit of new projects by closely aligning their strengths with the scope of the projects they choose to pursue. Their pursuit requires estimating staff with an ability to produce accurate quantity surveys and a high aptitude for market conditions and current cost, in addition to the ever-powerful sixth sense to know just the right time to take a risk during a competitive bid effort.

Inherent benefits of a competitive hard bid project are that the pursuit costs are typically lower, the time invested is typically less and the anxiety period awaiting the outcome is almost instantaneous. On the contrary, while the low bid contractors might have less cost invested in the pursuit, so perhaps is the lower initial profit margin. It could well be their execution of the project plan that dictates and modulates any enhancement in the initial forecasted margins.

Choosing the Right Model

Acquiring construction projects can be done in various and creative ways, with no two project acquisitions ever being the same. What’s consistent is that at the core of every business will be an inherent factor that places it in one of these two contractor categories. The reason the company is there is because of the personality of the business leadership and their innate palate for risk. The best we can do is to remain true to our character and not try to be something we’re not. If we follow instinct and solid business sense, it’s a win-win for the next construction project owner and all the many stakeholders too.

Tips for Choosing the Right Way to Win More Construction Projects

Frampton Construction Company, LLC, a regional full-service construction firm providing planning and design support, preconstruction, construction services, and sustainability services throughout the Carolinas, has been selected to transform an existing K-Mart facility in N. Charleston, S.C., into a modernized T-Mobile Call Center.

The project includes both an exterior shell conversion and interior tenant upfit for which McMillan Pazdan Smith and JPC Architecture will be the respective architects. T-Mobile’s call center will account for 127,000 square feet of the 170,000 square-foot building, with 41,000 square feet of leasable space remaining.

T-Mobile exterior rendering

George Dewey, IV, president and CEO of Aston Properties, remarked, “The opportunity to bring T-Mobile’s largest customer care center in the U.S. to North Charleston and to partner with such a well-qualified, local contractor to assist us in doing the work, is a win-win for the community.”

The T-Mobile Call Center, which will house 1,200 employees, will feature a fitness center, a theater room, several boardrooms, a kitchen, and an outdoor patio and basketball court. Frampton Construction will also mill and pave the entire parking lot, update the landscape, and add new sidewalks around the building. Other exterior renovations include cutting 50 new windows into the existing concrete wall, constructing two new storefront entrances, and adding a new membrane roof.

“We are excited to hit the ground running on this project and look forward to working together with Aston Properties and the project architects to transform this facility into a state-of-the-art call center for T-Mobile,” said Chad Frampton, CEO of Frampton Construction.

Construction on this project began in May of 2017 and is expected to be complete by December this year.

Frampton Construction

Frampton Construction is a regional full-service construction firm with financial strength and industry knowledge born of years of experience employing proven procedures. Frampton Construction offers planning and design support, preconstruction, construction services, and sustainability services. The dedicated team of professionals takes pride in building strong relationships with clients while providing the highest quality of service. They deliver executive leadership and personal oversight throughout the building process, while working diligently to exceed the expectations of every client. With offices in Charleston, S.C., and Charlotte, N.C., the company is positioned to manage projects in the Carolinas and beyond. For more informat